How NGM Motors handles website enquiries and basic analytics information.
NGM Motors LTD is a vehicle repair garage based at Lower Court, Trowbridge, BA14 8PX. You can contact us by phone on 01225 259838 or by email at info@ngmmotors.co.uk.
When you submit a contact, booking request or quote form, we collect the details you provide, such as your name, contact details, vehicle registration, postcode, service requested and message.
We may collect basic website usage data such as page visits, traffic source, button clicks, searches on the website, approximate device/browser information and enquiry source. This helps us understand what visitors are looking for and improve the website.
The website may use first-party cookies to recognise a visitor/session for analytics and form security. If Google Analytics or reCAPTCHA are enabled in the admin settings, those services may set their own cookies or process technical data according to their own policies.
We use your information to respond to enquiries, arrange bookings, provide quotes, improve our website and protect the site from spam or abuse.
Enquiry and analytics records are kept only as long as needed for business, customer service and website improvement purposes.
You can ask us to access, correct or delete personal information we hold about you, subject to any legal or business record requirements.
The website may use Google Analytics, Google reCAPTCHA, Google Maps links and email/SMTP services depending on what is enabled in the admin settings.
Last updated: 03 May 2026